Customer Success Manager – Canada

Apexnic ASO, a leader in the global performance marketing industry, is renowned for its innovative approach that combines paid and organic strategies to drive growth. As a prominent international performance marketing company, Apexnic ASO is dedicated to achieving excellence and fostering growth across various sectors. Based in Ottawa, the capital city of Canada, we're committed to extending our reach and impact on a global scale.

To support our team, we provide a range of employee benefits, including a complimentary shuttle service that connects key areas of Ottawa to our office, ensuring our staff enjoys a comfortable and stress-free commute.

What’s The Role:

As a Business Development Manager, your primary goal will be to further business growth and enhance client satisfaction across our diverse portfolio. You'll be instrumental in formulating both short-term and long-term revenue growth strategies, working closely with internal departments to realize client objectives, and spearheading the launch of new campaigns that align with client briefs. This role also involves identifying growth opportunities across various verticals and leading all client relations activities, including weekly communication and presentations.

Key Responsibilities:

• Drive business development efforts to achieve significant growth and client satisfaction.
• Develop and implement strategic plans for revenue growth in both the short and long term.
• Foster collaboration with internal teams to meet and exceed client goals.
• Initiate and manage new campaign launches in response to client needs.
• Identify and capitalize on opportunities for expansion across diverse markets.
• Lead client relations, ensuring effective communication and successful presentations.

Requirements:

• In-depth knowledge of online marketing and user acquisition strategies.
• A BA/BS degree in Marketing, Business, or a related field.
• 2-5 years of experience in a client-facing role, preferably with experience working with international clients across different time zones.
• Exceptional interpersonal and communication skills.
• Proficient in project management.
• Native or fluent in English, both verbal and written, is essential.
• Highly motivated and capable of learning independently, with a strong sense of teamwork but also able to work autonomously.
• Creative and strategic thinking abilities, with a knack for thinking outside the box.
• Strong analytical skills to drive informed decision-making.

Why Join Apexnic ASO in Ottawa?

Joining Apexnic ASO in Ottawa places you at the heart of Canada's vibrant capital, where innovation meets history. This role offers the chance to be part of a dynamic team that values creativity, strategic thinking, and a proactive approach to marketing challenges. Our location in Ottawa not only provides a picturesque backdrop for your career but also places you in a strategic position to impact the global performance marketing landscape.